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PRIVACY POLICY OF THE WEBSITE HOME MULTIMEDIA SERVICES

Thank you for visiting the Home Multimedia Services Ltd website and reading the following privacy policy.
By browsing our website or using our systems or services, you acknowledge that you have read and understood this policy and consent to the processing of your personal data and information in accordance with it, where applicable.

  1. Objectives of the privacy policy

    The respect of privacy as well as the protection of personal information are essential to us, which is why, through this Policy, we intend to protect them in accordance with the laws in force.
    In order to ensure this protection, Home Multimedia Services Ltd will only collect, process and share personally identifiable information with the consent of the individual, unless permitted or required by law, in which case your consent will not be required.
    The purpose of the Policy is to inform users of why and how Home Multimedia Services Ltd or anyone acting on its behalf, will collect and use their personal information.

  2. Entry into force

    This Policy applies from the moment you register on the site or request the services provided by the site.

  3. Consent modalities

    We are committed to have consent before collecting personal information from an individual. Consent may be express or implied and may be provided directly by the individual or by their authorized representative.
    We prefer to obtain express consent, whether it is verbal, electronic or written.
    If we want to use personal information for a new purpose, we will describe the intended use and seek consent again.
    It is not always possible, particularly in the context of a government request, to obtain consent for the collection, use or disclosure of personal information. We will never disclose such information other than in accordance with this Policy, except as required or permitted by law.

  4. Purposes of data collection

    Information is collected in accordance with the purposes and objectives set out in this Privacy Policy. We collect your personal information in order to:

    • Provide products and services
    • Provide and improve and services
    • Offer personalised products and services
    • Evaluate the performance of products and services
    • Protect the privacy of our users
    • To meet legal notices
  5. Personal information collected

    Home Multimedia Services Ltd may collect personal information in various forms, but will only do so by lawful means and only for the necessary purposes disclosed to you, as described in this Policy, or where permitted or required by law.
    We protect all personal information collected. Among the personal information that may be collected and used, we pay particular attention to :
    Name and contact information. First and last name, email address, mailing address, telephone number and similar contact information.
    Credentials. Passwords, password hints and similar security information used to identify you and access your account.
    Demographic information. Information about you such as your age, gender, country and language of communication.
    Payment information. Data necessary to process your payments.
    Interactions. Data relating to your use of the websites, platforms and tools created. This is data you provide in order to use the products. In other cases, such as error reports, this is data we generate.

  6. The purposes of data processing

    • To provide our products and services;
    • To improve the quality of products and/or services;
    • To develop new products and/or services as required;
    • To help secure and resolve problems;
    • To ensure the safety of our products and customers;
    • Making relevant offers;
    • Carrying out commercial transactions;
    • Preventing fraud;
    • Resolving disputes;
    • Enforce contracts and protect our property.
  7. The processing methods used

    Home Multimedia Services Ltd attaches the greatest importance to the security of your personal information and undertakes to process it in accordance with industry norms and standards, solely for the purposes for which it is collected as described in this policy.
    Nevertheless, absolute security of your personal information is impossible due to the inherent security limitations of Internet transmission. The information transmitted to us is therefore ultimately at the user's own risk.

  8. Methods of access and control of personal information

    Home Multimedia Services Ltd ensures that all personal information in its possession is as accurate, current and complete as necessary for the purposes for which it is used.
    You have the right to request access to your personal information for verification purposes and to request a correction if it is inaccurate.
    Nevertheless, there may be circumstances where we will not be able to provide you with access to your personal information. For instance, where access may lead to the disclosure of another individual's personal information and that individual refuses to consent to the disclosure or where legal restrictions apply.
    If such a situation arises, we will advise you of the reason why we cannot provide you with access to your personal information.

  9. Sharing and reason for sharing personal information with third parties

    We do not share your personal information with companies, organizations, or individuals who are not part of Home Multimedia Services Ltd. Except to our authorized suppliers and partners who need access to the information for the purposes listed in this policy and within the limits of this policy, and in the following cases:

    • With your consent
    • For external processing purposes
    • For legal purposes

    Home Multimedia Services Ltd will not sell or rent your personal information to any third party.

  10. Retention of personal information

    Home Multimedia Services Ltd keeps the data collected for different periods of time, depending on its nature and its usefulness in the supply of our products and services. During the retention period, Home Multimedia Services Ltd takes physical and technical measures to ensure the security of personal information.
    Once the retention period has expired, the personal information is destroyed. Only statistics or reports containing de-identified and anonymous data may be retained for extended periods of time.

Our address and contact informations

Our head office address:

71-75 Shelton Street Covent Garden London, WC2H 9JQ, United Kingdom.

Mail us for information

contact@homemultimediaservices.com

Our address and contact informations